CCS Service Facilitator
Summary
| Title: | CCS Service Facilitator |
|---|---|
| ID: | 1018 |
| Location: | 2801 Coho St., Madison, WI |
| Department: | CCS |
| Salary Range: | $50,000 to $60,000 |
Description
Position Summary:
The CCS Service Facilitator (SF) provides community-based care coordination services to individuals with
high level needs across environments including home, school, and community. Under the direction of the
Mental Health Services Supervisor, the SF provides psycho-social rehabilitative services to consumers of
all ages diagnosed with mental health and/or substance use disorders to reduce the negative impact of
these disorders in their lives. The SF will focus on the following responsibilities: completing mental health
assessments, including suicidal and homicide assessments - Develop recovery treatment plans for
improving or eliminating the effects of mental health and/or substance use disorders - Participate in team
developed Recovery Planning Services - Facilitate and provide psycho-social rehabilitative services -
Maintain knowledge and ensure compliance with applicable statutes, administrative codes, and agency
policies and procedures - Variety of other important tasks. All RCC employees must be committed to
providing services with and to a variety of cultures with cultural awareness, sensitivity and humility and all
employees must complete the RCC Helpline training.
Primary Position Duties:
● Provide psycho-social rehabilitation that promotes self-determination and empowerment for clients.
● Provides best practices, self-care, and ethical practice for RCC Comprehensive Community Services.
● Participate in individual and group supervision with Mental Health Services Supervisor
● Keep the calendar up to date in Outlook.
● Keep accurate client records including recovery plans, as well as a master client list.
● Participate in written/oral case review during weekly supervision.
● Have CCS case notes entered into the county module weekly.
● Provide psycho-social rehabilitation, psychoeducation, skill development/training, and individual skill development and enhancement.
● Develop and maintain an expertise in methods of psycho-social support that are most effective for marginalized survivors based on their race, ethnicity, gender, gender identification, religion, age, ability, or other factors.
● Provide regular reports and information to the Mental Health Services Supervisor on service gaps, themes in survivor needs, areas for client services improvement, professional development needs and support needs.
Program and General
● Attend regular staff meetings and in-services, maintain regular contact with staff and supervisor, document services provided, and assist in office operations.
● Other duties as assigned.
Education and Skills:
Required Qualifications
● Service Facilitator with bachelor’s or master’s degree in Social Work, Counseling, or other related field.
● Maintain licensing and training records.
● Experience providing services to clients of color, LGBTQIA+ clients and other marginalized clients.
● Clear, demonstrated understanding of sexual violence and trauma.
● Commitment to using a trauma-informed, empowerment-based model.
● Ability to work flexible hours.
● Satisfactory criminal background check.
● Understanding of privilege, oppression, and its impact on client needs and services.
● Commitment to maintaining client confidentiality.
● Extensive experience working with survivors of sexual trauma.
● Personal and professional experience in communities of color.
Preferred Qualifications
● Bilingual in Spanish and English.
● Knowledge of Dane County community resources.
Benefits:
● Employee health insurance
● Dental
● Vision
● 401k with employer match!
● Life Insurance
● Short term disability
● Holidays and paid time off!
Position Requirements:
The work environment and job specifications listed below are representative of those that must be met by an employee, with or without accommodations, to successfully perform the essential functions of this job.
● Work is primarily performed in an office or classroom environment.
● Must be able to lift and move up to 20 pounds.
● Ongoing daily movement around the office and access or use of computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position.
● Must be able to work with frequent interruption.
● Low to moderate noise level.
The CCS Service Facilitator (SF) provides community-based care coordination services to individuals with
high level needs across environments including home, school, and community. Under the direction of the
Mental Health Services Supervisor, the SF provides psycho-social rehabilitative services to consumers of
all ages diagnosed with mental health and/or substance use disorders to reduce the negative impact of
these disorders in their lives. The SF will focus on the following responsibilities: completing mental health
assessments, including suicidal and homicide assessments - Develop recovery treatment plans for
improving or eliminating the effects of mental health and/or substance use disorders - Participate in team
developed Recovery Planning Services - Facilitate and provide psycho-social rehabilitative services -
Maintain knowledge and ensure compliance with applicable statutes, administrative codes, and agency
policies and procedures - Variety of other important tasks. All RCC employees must be committed to
providing services with and to a variety of cultures with cultural awareness, sensitivity and humility and all
employees must complete the RCC Helpline training.
Primary Position Duties:
● Provide psycho-social rehabilitation that promotes self-determination and empowerment for clients.
● Provides best practices, self-care, and ethical practice for RCC Comprehensive Community Services.
● Participate in individual and group supervision with Mental Health Services Supervisor
● Keep the calendar up to date in Outlook.
● Keep accurate client records including recovery plans, as well as a master client list.
● Participate in written/oral case review during weekly supervision.
● Have CCS case notes entered into the county module weekly.
● Provide psycho-social rehabilitation, psychoeducation, skill development/training, and individual skill development and enhancement.
● Develop and maintain an expertise in methods of psycho-social support that are most effective for marginalized survivors based on their race, ethnicity, gender, gender identification, religion, age, ability, or other factors.
● Provide regular reports and information to the Mental Health Services Supervisor on service gaps, themes in survivor needs, areas for client services improvement, professional development needs and support needs.
Program and General
● Attend regular staff meetings and in-services, maintain regular contact with staff and supervisor, document services provided, and assist in office operations.
● Other duties as assigned.
Education and Skills:
Required Qualifications
● Service Facilitator with bachelor’s or master’s degree in Social Work, Counseling, or other related field.
● Maintain licensing and training records.
● Experience providing services to clients of color, LGBTQIA+ clients and other marginalized clients.
● Clear, demonstrated understanding of sexual violence and trauma.
● Commitment to using a trauma-informed, empowerment-based model.
● Ability to work flexible hours.
● Satisfactory criminal background check.
● Understanding of privilege, oppression, and its impact on client needs and services.
● Commitment to maintaining client confidentiality.
● Extensive experience working with survivors of sexual trauma.
● Personal and professional experience in communities of color.
Preferred Qualifications
● Bilingual in Spanish and English.
● Knowledge of Dane County community resources.
Benefits:
● Employee health insurance
● Dental
● Vision
● 401k with employer match!
● Life Insurance
● Short term disability
● Holidays and paid time off!
Position Requirements:
The work environment and job specifications listed below are representative of those that must be met by an employee, with or without accommodations, to successfully perform the essential functions of this job.
● Work is primarily performed in an office or classroom environment.
● Must be able to lift and move up to 20 pounds.
● Ongoing daily movement around the office and access or use of computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position.
● Must be able to work with frequent interruption.
● Low to moderate noise level.